Accessibility at Bow Man and Van

Bow Man and Van is committed to providing an accessible and user-friendly experience for all customers, including people with disabilities. We aim to make our services and online information in the Bow Man and Van area as easy to use and inclusive as possible, so that more people can plan, book, and manage their moves with confidence.

Our Accessibility Standards

We are working towards meeting the Web Content Accessibility Guidelines version 2.1, Level AA. These internationally recognised guidelines help us design and develop content that is more accessible to a wide range of users, including people with visual, hearing, cognitive, and motor impairments. Our goal is to apply these principles consistently across our website and digital services.

Screen-Reader Support

Our website is designed to support users who rely on screen readers and other assistive technologies. We aim to use clear headings, meaningful page titles, descriptive text, and logical content order to help screen readers interpret each page accurately. Where images are used, we work to provide appropriate alternative text so that important information is available in a text format. We avoid using images of text where a written alternative can be provided.

Keyboard Navigation

The Bow Man and Van website is built to be navigable using a keyboard alone, without the need for a mouse or trackpad. Users should be able to move through menus, forms, and interactive elements using standard keyboard commands such as the Tab, Shift plus Tab, and Enter keys. We aim to maintain clear focus indicators so users can see which element is selected at any time. This helps people with motor impairments and those who prefer keyboard-only navigation access our services more easily.

Readable and Understandable Content

We aim to keep our information clear, simple, and easy to understand so that more people in the Bow Man and Van area can use our services independently. We work to write in plain language, avoid unnecessary jargon, and present content in a structured, consistent way. Headings and sections are used to break up long pages, and we try to provide information in short paragraphs so it is easier to scan and read.

Responsive and Flexible Design

Our website is designed to work on a range of devices and screen sizes, including mobile phones, tablets, and desktop computers. Text can be resized using standard browser tools without loss of content or functionality. We also aim to maintain good colour contrast between text and background so that content remains legible for people with low vision or colour vision deficiencies.

Ongoing Improvements

Accessibility is an ongoing process at Bow Man and Van. We review our website and services regularly as technology and standards evolve, and we aim to address any accessibility issues that are identified. Feedback from users in the Bow Man and Van area is a valuable part of helping us improve and make our content more inclusive over time.

Contact for Accessibility Requests

If you experience any difficulty using the Bow Man and Van website, or if you need information in a different format to make it more accessible for you, we encourage you to contact us. You can reach out through our usual contact channels and let us know that your enquiry relates to accessibility. Please describe the nature of the problem, the page or service you were using, and any assistive technology involved. We will review your request and aim to provide an accessible solution where reasonably possible.

We welcome suggestions on how we can make our services, online information, and booking process more accessible for everyone in the Bow Man and Van area.